Terms and Conditions of Entry for the 'Homes of
1. These terms and condition of entry, including information
on how to participate and prize details (Terms), apply to the
Promotion and entry into the Promotion is deemed acceptance of
2. The Promoter is Cerebos Gregg's Limited, 51 Forth Street,
Dunedin 9016, New Zealand.
4. The Promotion will be open from 12:01am NZST on
4th September 2017 until:
a) 11:59pm NZST on 29 October 2017; or b) At the time and date
all Scratch Cards (as defined in paragraph 7 of these Terms) have
been distributed by the Participating Outlets, whichever occurs
first (Promotion Period).
5. Entry in the Promotion is only open to New Zealand
residents residing in New Zealand, aged 18 and over
a) management, employees, directors and contractors of the
Promoter, its related entities of Cerebos Gregg's Limited, the
Participating Outlets and other agencies, firms or companies
associated with the Promotion (including suppliers of prizes); b) a
relative* of a person referred to in paragraph 5(a) of these Terms;
including, but not limited to, a spouse, de-facto spouse, parent,
guardian, child or sibling c) persons who have used or attempted to
use any more than one name in order to qualify to win a promotion
previously run by or on behalf of the Promoter (except in the case
of a legal change of name); and d) persons who have breached the
terms and conditions of any promotion previously run by or on
behalf of the Promoter, *(Eligible Entrants). The persons referred
to in paragraph 5(b) of these Terms includes natural and
non-natural relations (in the opinion of the Promoter) and the
Promoter is responsible for determining whether a person is an
Eligible Entrant in its absolute discretion
HOW TO ENTER
6. To be eligible to win, Eligible Entrants must, during the
Promotion Period, purchase a minimum of $15 including GST worth of
food and/or beverage in a single transaction (Qualifying Purchase)
from a Participating Outlet:
a) Eligible item's are anything that sits under the following
- Robert Harris café menu
- Cabinet food
- Hot and chilled beverages
7. Each Eligible Entrant will receive a single Promotion
Scratch Card (Scratch Card) for each Qualifying Purchase. For
example, if an Eligible Entrant purchases over $15 including GST
and under $30 including GST, the purchaser is only entitled to one
Scratch Card. Purchases in amounts of $15 including GST entitles
purchaser to one scratch card for every $15 including GST
8. The Eligible Entrant must complete their entry in
accordance with these Terms (Eligible Entry)
9. Entry is via SMS 5574 (Max. SMS cost 20c including
10. An Eligible Entrant will be granted one (1) entry into the
prize draw for each Eligible Entry submitted via SMS.
11. Eligible Entrants can complete their Eligible Entry during
the Promotion Period by sending an SMS to 5574. (Max. SMS cost 20c
including GST), containing: a) The unique code (Unique Code) shown
on the Scratch Card; b) Their first name; and their last name and
which complies with paragraph 12 of these Terms (SMS Entry).
12. For an SMS Entry to be valid: a) it must be sent from an
SMS enabled mobile handset (SMS entries sent via the internet are
ineligible) that is connected to a service provider and service
plan (if applicable) that permits the Eligible Entrant to send SMS
to premium SMS numbers (some handsets are incompatible and some
service providers and / or some service plans do not permit premium
SMS); b) it must be identifiable by a MSISDN (unique mobile SIM
number); c) the Eligible Entrant submitting the SMS Entry must have
the bill payer's permission to enter the Promotion prior to
submitting their SMS Entry; and d) it must be in the following
format (Required Format):
Unique Code + First Name + Last Name
Example: AB123456 John Smith
13. Maximum cost of each SMS Entry is 20 cents (including
14. SMS Entry service provided by MKTG, phone: 0508 276
15. If an Eligible Entrant submits a valid SMS Entry which
complies with the Required Format and contains a valid Unique Code
they will receive an SMS response confirming that their SMS Entry
is valid and has been received (SMS Response).
16. If an Eligible Entrant submits an SMS Entry which does not
comply with the Required Format and / or does not contain a valid
Unique Code and / or otherwise does not comply with these Terms,
they will receive an SMS response informing them of the error in
their SMS Entry (Error SMS Response).
17. SMS Response and / or Error SMS Response (as applicable)
receipt times may vary and are subject to network coverage and
availability, the number of entries received by the Promoter, the
available memory on the entrant's mobile SIM card and other
18. If the Eligible Entrant receives an Error SMS and chooses
to submit a new SMS Entry in the Required Format and containing a
valid Unique Code, and otherwise complies with these Terms, they
will be charged an additional 20 cents (including GST).
19. Eligible Entrants should scratch the bottom panel (Scratch
Panel) from their Scratch Card to see if they are an instant
20. Instant prizes will include: a. 2,150 x small sized Robert
Harris coffees (RRP $4.00) b. 430 x 350ml sized coffee keep cups
(RRP $14.95) c. 344 x Robert Harris Freeze Dried Coffee 100g Retail
Packs (RRP $8.95) d. 86 x $10 Robert Harris Café gift cards (RRP
$10.00) The Robert Harris Café gift cards are bound by the
following terms: i. The Robert Harris gift card can be used for
purchases at any Robert Harris Cafe in New Zealand. To check the
card balance by SMS (costs $0.50) - text 'BALANCE' followed by your
card number and pin to '8810', or check your card balance or expiry
date by visiting www.robertharris.co.nz. Any balance on the card
can be used in whole or part purchase against your next purchase at
a Robert Harris Cafe. No change is given. This card cannot be
topped up, is not returnable or redeemable/exchangeable for cash
and cannot be used towards the purchase of another gift card.
Please treat this card as cash. It cannot be replaced, and Robert
Harris shall not be responsible for any gift card that may be lost,
stolen or damaged. The card expires 12 months from the date of
activation. Any unused balance remaining on the gift card after
expiry is forfeited. Purchase, use or acceptance of the gift card
constitutes acceptance of these terms.
(Instant Win Prizes)
21. There are 3,010 Instant Win Prizes to be won in
22. Instant Win Prize winners will be required to present
their winning Scratch Card to the cashier that issued the Scratch
Card to claim their Instant Win Prize.
23. All Instant Win Prizes must be redeemed in the
Participating Outlet prior to end of trading hours on 29 October
2017 or their prize will be forfeited.
24. Instant Win Prize winners will be eligible for the Major
25. The total maximum Instant Prize Pool is NZ$18,967.30
(recommended retail value including GST).
MAJOR PRIZE DRAW
26. An electronic random prize draw will be conducted at MKTG,
68 Sale Street, Victoria Quarter, Auckland (Draw Location) at
12:00pm NZST on 31 October 2017 from all Eligible Entries received
during the Promotion (Major Prize Draw).
27. The first Eligible Entrant with a valid Eligible Entry
drawn in the Major Prize Draw will win a trip, valued at up to
NZ$11,200 (recommended retail value - including GST) (Prize).
28. The Prize comprises of:
• Return economy class airfares for two (2) from the Winners
nearest commercial New Zealand airport to one (1) travel
• All airline and airport taxes
• Return private transfers from airport to accommodation
• Daily breakfast
• NZ$500 including GST spending money
29. The Major Prize Winner and their guest may extend their
trip at their own expense. They will be required to liaise with
MKTG when booking their travels. The Promoter is in no way
responsible for any additional costs incurred including flight
30. The Major Prize Winner will be notified by mobile and/or
email within two (2) business days of the draw.
31. The first initial and surname of the Major Prize Winner
will be published on www.robertharris.co.nz/promotions/
Robert Harris Facebook page on 2 November 2017.
32. Major Prize Winner Destination options include (Major
Prize Winner to choose one (1) option only): a) Bali,
Indonesia: return economy class airfares for two (2) from
winners nearest commercial New Zealand airport to Denpasar,
Indonesia, five (5) nights, four (4) star, twin share, private
villa accommodation in Seminyak. A Lembongan Island catamaran
cruise with beach club activities and a buffet lunch for two (2).
b) Hanoi, Vietnam: return economy class airfares
for two (2) from winners nearest commercial New Zealand airport to
Hanoi, Vietnam, five (5) nights, four (4) star, twin share
accommodation in Hanoi, a Hanoi night market and street food tour
for two (2), a private cooking experience in a local Hanoi home for
two (2). c) Waikiki, Hawaii: return economy class
airfares for two (2) from winners nearest New Zealand commercial
airport to Honolulu, five (5) nights, four (4) star, twin share
Waikiki accommodation, a private 1.5 hour surfing lesson for two
(2) with pro-level instruction.
33. All costs associated or arising in connection with the
Major Prize are the responsibility of the Major Prize Winner
34. The Major Prize is subject to any terms and conditions
imposed by the prize supplier/s. The Major Prize Winner and their
guest must be able to make their own way to and from the departing
airport and/or location specified (if required). Flights include
all airfare taxes. Flights, activities and accommodation are
subject to booking and availability.
35. The Major Prize must be taken on dates specified by the
Promoter. The Major Prize cannot be taken during major
event/peak/public holiday periods or any other periods as specified
by the prize supplier/s.
36. The Major Prize Winner and guest must be in possession of
a valid passport with a minimum of 6 months validity on it prior to
departure for all international travel.
37. Prize must be taken within 12 months of receiving the
prize and booked a minimum of 60 days prior to departure.
38. The Major Prize Winner must ensure that they (and their
guest) have obtained any necessary medical clearances required and
are sufficiently healthy and fit to safely take the trip and
undertake the relevant activity/ies awarded as part of the Major
39. Valid identification, additional spending money, passport,
meals (other than those included) and any other ancillary costs,
including but not limited to insurance and any applicable insurance
excesses, not listed in the Prize descriptions above are the
responsibility of the Major Prize Winner and his/her nominated
travelling guest as incurred. It is the Winner's responsibility to
organise transport to/from the airport departure/return point in
40. The Major Prize Winner must hold a valid credit card and
present it at the Accommodation to cover any incidental charges
they include during their stay.
41. Terms are subject to change at the Promoter's absolute
discretion, including, but not limited to, due to a change in a
location's security classification, natural disaster or other acts
of God. The Promoter may make these changes at any time prior to
the Major Prize Winner and their nominated travel guest departing
on their trip, subject to any laws of New Zealand.
42. Penalties may apply for re-booking, amending, extending or
cancelling travel and/or Accommodation, and the responsibility or
winners and/or their nominated travel guest as the case may
43. All components of the Prize must be taken together in a
single trip and cannot be redeemed separately.
44. Any components of the Prize not used by the winner or
their nominated travel guest is forfeited and the Promoter is not
obliged to provide the winner or their nominated travel guest with
the cash equivalent of or any substitute for any Prize component in
45. It is the responsibility of the Major Prize Winner and
their nominated travel guest to ensure they have obtained all
relevant visas and vaccinations, and comply with all other
requirements, for travel to their chosen destination. The Promoter
takes no responsibility for forfeiture of travel as a result of a
failure to meet such requirements.
46. Acceptance and use of the Prize by the Major Prize Winner
and their nominated travel guest is subject to the winner and their
nominated travel guest: 1. obtaining travel insurance for the
duration of their participation in the Prize of an amount, and from
an insurer, acceptable to the Promoter; and 2. agreeing not to act
or fail to act in a manner which brings or may in the Promoter's
opinion bring the Promoter or its related entities into disrepute,
during the course of their participation in the Prize.
47. Terms are subject to change at the Promoter's absolute
discretion, including, but not limited to, natural disaster or
other acts of God. The Promoter may make these changes at any time
prior to the Prize winner taking the Prize, subject to written
directions from the New Zealand Courts.
If the Prize is won and the Eligible Entrant does not claim
their prize by 11:00am NZST on 14 November 2017, a random re-draw
will be conducted on that date at 12:00pm NZST at the Draw Location
by one of its representatives from all remaining Eligible Entries
received in the Promotion. (Re-Draw).
48. The total Major Prize Pool value is up to NZ$11,200
(recommended retail value - including GST).
49. The total Prize Pool value is up to NZ$30,167.30
(recommended retail value - including GST).
50. Eligible Entrants must retain, and submit to the Promoter,
the original Scratch Card (Proof of Purchase) which corresponds to
all entries they submit in the Promotion in order to claim the
51. If requested by the Promoter, the provisional Prize winner
must produce, within the time requested by the Promoter at its
absolute discretion: a) appropriate photo identification or other
documentation, required by the Promoter to verify their identity,
age, eligibility to enter the Promotion and claim the Prize and
compliance with these Terms.
Before the Promoter issues their Prize. If the items required by
the Promoter are not received or a provisional winning entry has
not been verified to the satisfaction of the Promoter within the
time period required by the Promoter, the provisional winner's
entry will be invalid and, at the Promoter's absolute discretion,
all of the provisional winner's remaining entries will be invalid.
Prizes will only be awarded following all validation and
verification requirements of the Promoter being met to its
52. If more than one person attempts to claim a Prize, the
Promoter has sole and absolute discretion to determine which of
those persons is the winning Eligible Entrant.
53. Printing and other quality control errors will not
invalidate an otherwise valid Instant Win Prize claim. Unless
otherwise due to fraud or ineligibility under these Terms, all
Instant Win Prize claims in excess of the advertised prize pool
will be honoured. Scratch Cards are void if stolen, forged,
mutilated or tampered with in any way. There will be a total of
500,000 Scratch Cards printed for this promotion.
54. Each Qualifying Purchase counts towards one entry
55. Each Eligible Entry must be a) based on a separate
Qualifying Purchase; and b) submitted separately in accordance with
56. Multiple entries are permitted, however each entry must be
based on a separate Eligible Purchase and separate Unique Code and
must be submitted separately in line with the Entry Process.
57. As proof of purchase, entrants must retain their original
itemised receipt and Scratch Card (from their Eligible Purchase).
EFTPOS receipts will NOT be accepted. The Promoter may, at any time
during or after the Promotion, request an entrant to provide
sufficient proof of purchase to validate any or all of the
entrants' entries. Proof of purchase must show that the Eligible
Purchase was made during the Promotion but prior to entry. Sharing
receipts/Unique Codes is strictly NOT permitted. If an entrant
fails to provide unaltered proof of purchase that is to the
Promoter's satisfaction and in the timeframe specified by the
Promoter, the Promoter may (in its absolute discretion) invalidate
any or all of the entrants' entries and that entrant will have no
entitlement to receive any prize in this competition.
58. There is a limit to the number of Unique Codes which are
invalid that may be submitted by entrants in attempting to enter
the Promotion. The Promoter may, at its absolute discretion, block
and / or disqualify Entrants from submitting further entries into
the Promotion where they have reached that limit. Entrants will be
sent an SMS message confirming that they have been blocked and / or
disqualified from submitting further entries into the Promotion if
they are blocked and / or disqualified.
59. In order to claim and/or participate in the Prize, the
Major Prize Winner is required to sign a Promotion Participation
Agreement on terms determined by the Promoter, including: a)
confirming their eligibility to enter the Promotion and compliance
with these Terms; and b) providing a release and indemnity in
favour of the Promoter in respect of their participation in the
Promotion and acceptance and use of their Prize.
60. Prizes are not transferable, exchangeable or redeemable
61. The Promoter accepts no responsibility for any variation
in the value of the Prizes.
62. If the Promoter is unable to provide the winner with the
nominated Prize, the Promoter reserves the right to supply an
alternative prize of similar monetary value to the nominated prize,
subject to any laws of New Zealand and shall be subject to the
exclusive jurisdiction of New Zealand Courts.
63. The Promoter accepts no responsibility for any entries not
received for any reason during the Promotion Period. No
responsibility will be taken for lost, late or misdirected entries.
The Promoter does not warrant that the entry mechanism will be
available, or the Participating Outlets will be open, at all times
during the Promotion Period.
64. If, for any reason, the Promotion is not capable of being
run as planned, including due to infection by computer virus, bugs,
tampering, unauthorised intervention, fraud or any other causes
beyond the control of the Promoter, which corrupt or affect the
administration, security, fairness, integrity or proper conduct of
the Promotion, the Promoter reserves the right in its absolute
discretion to take any action that may be available to it, subject
to any laws of New Zealand including cancelling, terminating,
modifying or suspending the Promotion
65. Any entrant who, in the opinion of the Promoter, tampers
or interferes with the entry mechanism or Draw in any way, engages
in any unlawful or improper conduct which jeopardises or is likely
to jeopardise the fair or proper conduct of the Promotion, or who
does not properly comply with the entry process, will be ineligible
66. Incomplete, illegible, indecipherable or incorrect entries
are not eligible to win.
67. The Promoter reserves the right to disqualify entries in
the event of non-compliance with these Terms. The Promoter's
decisions in relation to all aspects of the Promotion are final and
binding on each entrant and no correspondence will be entered
68. The Promoter collects personal information about entrants
to include entrants in the Promotion and where appropriate award
the Prize. If the personal information requested is not provided,
the entrant cannot participate in the Promotion. By participating
in the Promotion, each Eligible Entrant consents to the Promoter
using, and disclosing their personal information to the Promoter's
related entities, the Promoter's agencies and other third parties
engaged to provide services in connection with the Promotion
including suppliers of Prize, for the following purposes: a)
contacting the entrant in relation to the Promotion; b) improving
the Promoter's or the Promoter's related entities' goods and
services; and c) the purposes set out in the Promoter's privacy
policy at www.cerebos.co.nz/Privacy.aspx
d) The Eligible
Entrant provides this consent until such a time as they withdraw
their consent by giving notice to the Promoter. Eligible Entrants
can also gain access to, update or correct any personal information
held by the Promoter where all personal information will be
69. By entering this competition and providing your email
address, you are agreeing to be contacted by Cerebos Gregg's
Limited for promotional purposes in relation to our Robert Harris
cafes and brand.
70. The: a) Promoter, the Promoter's related entities, the
Participating Outlets, and all agencies associated with the
Promotion; and b) the employees, agents, directors and contractors
and anyone working on the promoter's behalf, shall not be liable
for any loss or claim, action, demand, liability, damage, cost,
expense or personal injury whatsoever (including but not limited to
any direct, indirect or consequential loss), incurred, suffered or
sustained by any person or entity (without limitation) in
connection with, or arising from, the Promotion or the acceptance
or use of, or participation in, the Prizes, except that which
cannot be excluded by law (in which case that liability is limited
to the maximum extent allowable by law).
71. The Promoter accepts no responsibility for any tax
liabilities that may arise from winning or receiving the benefit of
72. Eligible Entrants agree and acknowledge that all entries
and any intellectual property rights subsisting in their entries
become and remain the property of the Promoter.
'Robert Harris' is a registered trade mark of the Promoter or
its related entities.